Welcome to the Flow Intranet - A resource for Staff & Seva

The Flow Intranet is a resource for information on how to's and policies and procedures. Please use this page to get answers to simple questions about how to get stuff done while working the front desk at flow. 

Policies

Flow Retail Return Policy

Retail items: Flow allows for exchange or can provide studio credit if retail products are returned:

• in original condition with tags on;
• with a receipt;
• within 30 days or purchase.

Flow can provide credit toward classes, memberships, or shopping in our OmLifeBoutique (we can not allow credit to be used toward spa/wellness services - those are independently owned businesses sharing space at Flow). Please understand that Flow is a small business with limited refund capabilities - we cannot give refunds on purchases. 

Flow Punch Passes and Unlimited Plans are not refundable

Front Desk Procedures

Events Manager Procedures